Frequently asked questions.
How does the 180-Day Money-Back Guarantee work?+
Try the Oral Blend for up to 180 days from the delivery of your first order. If you're not happy for any reason, email support@flotelabs.com with your order number and we'll refund your first order in full to your original payment method. Keep any bottle you've opened; if your order included bottles that are still sealed, send those back with the free return label we email you, and we refund once they arrive. Subscription renewals delivered within those 180 days are covered too. One guarantee per customer; refunds are usually processed within 5–7 business days. Full terms are in our refund policy.
Do I have to return the product to get a refund?+
Not for opened bottles: keep them, finish them or pass them on. Only bottles that are still sealed come back, for example the unopened bottles from a 3- or 6-month pack, or an order you cancel while it is on its way. We email you a free return label and refund once they arrive.
Can I cancel after my order has shipped?+
Yes. Email support@flotelabs.com with your order number. When the parcel arrives, send it back unopened with the prepaid return label we email you, and we refund the order in full within 5–7 business days of receiving it. Opened bottles can't be resold, so those never need to come back.
What makes the Oral Blend different from a biotin supplement?+
Biotin is one of 13 disclosed ingredients. The formula also includes two hair-focused botanical technologies, a clinically researched ashwagandha extract, Ferrochel iron, zinc, selenium, niacinamide, and five complementary botanicals organized across six wellness pathways.
Is SEREVELLE® just ordinary saw palmetto?+
No. SEREVELLE® is a proprietary supercritical CO₂ saw palmetto (Serenoa repens) extract. The Oral Blend provides 295 mg. Its published randomized human study evaluated the named ingredient at 160 mg daily, so those results remain ingredient-level evidence rather than a claim for the complete FLOTE formula.
Why is AnaGain™ Nu included in an oral formula?+
The Oral Blend supplies 100 mg—the same daily amount used in a published eight-week oral pilot that reported lower mean collected shed-hair counts. The study was small and uncontrolled, so FLOTE presents it as promising ingredient evidence, not finished-product proof.
What is KSM-66® doing in a hair-wellness formula?+
KSM-66 adds a separate healthy stress-response pathway. A randomized eight-week study evaluated the same 250 mg total daily amount and reported perceived-stress and serum-cortisol findings. That study did not test hair outcomes or the complete FLOTE formula.
Is the 16 mg niacin line flushing niacin?+
The production formula identifies vitamin B3 as niacinamide. The Oral Blend provides 16 mg, or 100% of the Daily Value, to support normal cellular energy metabolism. It is not positioned as a direct follicular stimulant.
Why include complementary botanicals without direct human hair trials?+
Gotu kola, Mucuna pruriens, ginkgo, moringa and Triphala broaden the disclosed botanical architecture. FLOTE describes their contextual roles without converting traditional use, laboratory work or non-hair research into clinical hair-growth claims.
Is the complete formula clinically proven?+
No. SEREVELLE, AnaGain Nu, KSM-66 and the foundational nutrients have their own research histories, but the finished FLOTE RADIANCE Oral Blend has not completed a clinical trial.
How do I take it?+
Adults take three capsules once daily, preferably with a meal and water. One bottle contains 90 capsules, a 30-day supply.
Why does it contain iron?+
Iron supports hemoglobin, oxygen transport and normal cellular function. This formula provides 25 mg as Ferrochel® iron, bound to glycine with Balchem's TRAACS® chelation technology. Iron needs are individual, so do not combine it with other iron products unless a qualified healthcare professional confirms the need. WARNING: Accidental overdose of iron-containing products is a leading cause of fatal poisoning in children under 6. Keep this product out of reach of children. In case of accidental overdose, call a doctor or poison control center immediately.
Can biotin affect laboratory tests?+
Yes. The formula contains 5,000 mcg biotin, which can interfere with certain laboratory tests. Tell your physician and laboratory personnel that you take biotin before testing.
Who should check with a healthcare professional first?+
Consult a qualified professional if you are pregnant or nursing, planning surgery, managing a liver, thyroid, bleeding, neurologic or other medical condition, or taking prescription medication. This is especially important because the formula contains saw palmetto, ashwagandha, gotu kola, Mucuna pruriens, ginkgo and supplemental iron.
Can I use it with Liquid Halo™?+
The Oral Blend is the inside-out component and Liquid Halo is the separate outside-in scalp component. They were designed as complementary parts of one ritual, but combined use has not been clinically evaluated. Follow each product's directions.
When will I see results?+
Hair growth runs in ~90-day cycles, which is why the program runs a full cycle. Reduced shedding is often what people report noticing first; any change in thickness builds more gradually. That’s an educational timeline, not a promised outcome. Individual results vary.
How do I get it?+
Buy it here with free US shipping, or apply to the free 90-day program, allocated in waves. Apply in about 60 seconds; you’ll hear back within a few days.
Is it safe to use long-term?+
Every active is a named, clinically studied ingredient used at a disclosed amount. As with any supplement, consult your healthcare provider if you are pregnant, nursing, taking medication, or managing a medical condition.
Are there any allergens?+
Contains: Milk. The KSM-66® extraction process uses milk, and the label says so. The formula has no fish or shellfish, gluten, soy, egg, tree nuts or peanuts listed. See the supplement facts panel for the full label statement.


